We design your site in phases, you have the opportunity to approve each step in the process.
We will issue a prompt and courteous refund in the following circumstances:
- If our client is not satisfied with the provided design services and design mockups before the completed work is approved by the client, and refuses to work with us on changes to the mockups in order to meet the client’s needs. In case we refund retainers for the design services, the site owner must agree to remove all work from their site that we did, which is not paid for.
- If graphics design services are not satisfactory under the same circumstances as web design services.
- You can not request a refund for completed design or coding services if it was approved before. We issue partial refunds for partially completed design or coding services.